If you have connected a Facebook or Instagram account to Inka Studio and would like us to delete the data we hold that was collected via Meta, you can request this at any time using either of the methods below.
What data we hold
When a studio connects a Facebook Page or Instagram Business account, Inka Studio stores:
- Your OAuth access token (used to act on behalf of your account).
- Your Facebook Page or Instagram account ID and display name.
- Incoming comments and direct messages temporarily, until they are actioned or dismissed.
- Posts published through Inka Studio (a record of content sent to Meta on your behalf).
Option 1 — Disconnect from within Inka Studio
If you still have access to your Inka Studio account, the fastest way to remove your connected data is to disconnect the account from within the app:
- Log in to your Inka Studio dashboard.
- Go to Social Media → Settings.
- Click Disconnect next to the Facebook or Instagram account.
This immediately deletes your stored access token and removes all associated account data from our systems. Any queued content linked to that account is also deleted.
Option 2 — Email request
If you no longer have access to your account, or prefer to request deletion by email, contact us at privacy@inkastudio.app with the subject line "Data Deletion Request". Please include:
- The email address associated with your Inka Studio account.
- The Facebook Page name or Instagram username that was connected.
We will process your request and confirm deletion within 30 days.
Option 3 — Revoke via Facebook
You can also revoke Inka Studio's access directly from your Facebook account. This prevents any further data access but does not automatically delete data we have already collected. To also delete that data, follow Option 1 or 2 above.
- Go to Facebook Settings → Apps and Websites.
- Find Inka Studio and click Remove.
Deleting your whole account
This page covers only data collected through Facebook or Instagram. To delete your Inka Studio account itself — your login, and for studio owners the studio and everything in it — see Delete Your Account.
Questions
For any questions about your data or this process, email privacy@inkastudio.app.