You can delete your Inka Studio account at any time, from inside the app or by email. This page explains how, what is removed, and what is kept.
Option 1 — Delete from inside Inka Studio
- Sign in and open your dashboard.
- Go to Settings.
- Scroll to Delete account at the bottom of the page.
- Click Delete studio and account (or Delete my account if you are an artist), type DELETE to confirm, and submit.
Option 2 — Email request
If you cannot sign in, email privacy@inkastudio.app from the address on the account, with the studio name. We will verify that you own the account before deleting anything, and confirm by email once it is done.
When it happens
Deletion is scheduled 30 days ahead. Nothing is removed during that window, and you can cancel at any point by signing back in and clicking Keep my account in Settings. The delay is deliberate: it makes an accidental deletion recoverable, and gives studios time to export records they are legally required to retain.
Once the 30 days pass, deletion is permanent and cannot be reversed. Backups are rotated out within a further 30 days.
What gets deleted — studio owners
Deleting a studio owner account permanently removes:
- The studio profile, opening hours, rooms and booking types
- Every appointment, project and client record, including notes
- Every consent form, including health screening answers, ID details, signatures, the signed PDFs and any tattoo or healed photos
- Every invoice, expense, commission and payout record
- All uploaded files, including logos and consent documents
- Your artists’ links to the studio
- Any connected Google, Facebook or Instagram accounts, and their stored tokens
- Your login and profile
Your subscription stops renewing as soon as you request deletion, and is cancelled outright when the deletion completes.
What gets deleted — artists
Deleting an artist account removes your login, your profile, your bio and avatar, your email address on the studio record, and your link to the studio.
It does not delete the studio’s own business records. Sessions you performed, the consent forms signed for them, and the invoices raised against them belong to the studio, which stays responsible for them under its own legal obligations. Ask the studio owner if you need those removed.
What we keep, and why
- Invoice and tax records may be retained in an anonymised form where tax law requires it, without the personal details attached to them.
- A record that a deletion happened — the date and its scope — is kept so we can prove the request was honoured. It contains no personal data beyond the account identifier.
- Suppression records for email addresses that have unsubscribed are kept so we do not email you again.
Other deletion requests
To remove only the data collected through a connected Facebook or Instagram account while keeping your Inka Studio account, see Data Deletion Instructions.
Questions
For anything about your data or this process, email privacy@inkastudio.app.