Welcome to Inka Studio ("Inka Studio", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of the Inka Studio platform, including our website, web application, embeddable booking widget, and related services (together, the "Service").
By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Who we are
Inka Studio is a trading name operated by Gordon Buhagiar (sole trader), based in Malta. You can contact us at legal@inkastudio.app.
2. Eligibility & accounts
- You must be at least 18 years old and legally able to enter into a contract.
- You are responsible for keeping your login credentials secure and for all activity under your account.
- You must provide accurate information and keep it up to date.
- We may suspend or terminate accounts that violate these Terms or applicable law.
3. The Service
Inka Studio provides tattoo studios with tools to manage bookings, digital consent forms, client records, invoicing, payouts, and an embeddable booking widget. Studios on eligible plans may also access the optional Social Media add-on, which allows them to connect their Facebook Page and Instagram Business account to manage comments, direct messages, and publish posts from within the platform. Features may change, be added, or be removed over time.
4. Subscriptions, billing & refunds
- Paid plans are billed in advance on a recurring basis (monthly or annually).
- Payments are processed by Stripe; by paying, you also agree to Stripe's terms.
- You can cancel at any time from Dashboard → Billing. Cancellation takes effect at the end of the current billing period.
- Except where required by law, fees already paid are non-refundable.
- We may change prices with at least 30 days' notice; changes apply to the next renewal.
5. Your content & data
You retain ownership of all data you upload (clients, consent forms, photos, etc.). You grant Inka Studio a limited licence to host, process, and display this content solely to operate and improve the Service for you.
You are responsible for ensuring you have the right to upload any content (including client photos and consent signatures) and for complying with applicable data protection law.
6. Acceptable use
You agree not to:
- Use the Service for anything illegal, harmful, or infringing.
- Upload malware, attempt to break security, or access data you're not entitled to.
- Resell, white-label, or sublicense the Service without written permission.
- Use the Service to send spam or unsolicited marketing.
7. Third-party services
The Service relies on third parties including Stripe (payments), Resend (email delivery), Supabase (database, authentication & file storage), Cloudflare (hosting & CDN), and Anthropic (in-app help assistant). Their terms apply to their portion of the Service.
Studios using the Social Media add-on who connect a Google Business Profile also interact with Google LLC. Use of the Google Business Profile integration is subject to the Google APIs Terms of Service and the Google API Services User Data Policy. Inka Studio's use of Google API data is limited to the purposes described in our Privacy Policy and complies with the Limited Use requirements.
Studios using the Social Media add-on also interact with Meta Platforms, Inc. (Facebook & Instagram). Use of connected Meta accounts is subject to Meta's Terms of Service and Platform Policy. You are responsible for ensuring your use of Meta features through Inka Studio complies with Meta's policies, including rules around content, advertising, and data use.
8. Availability
We aim for high availability but do not guarantee uninterrupted service. Maintenance, outages, or third-party failures may temporarily affect access. We are not liable for downtime outside our reasonable control.
9. Termination
You may close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or if required by law. On termination, your data may be deleted after a reasonable retention period (see Privacy Policy).
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law.
11. Limitation of liability
To the maximum extent permitted by law, Inka Studio's total liability for any claim arising out of or relating to the Service is limited to the fees you paid in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after changes means you accept them.
13. Governing law
These Terms are governed by the laws of Malta. Any disputes will be subject to the exclusive jurisdiction of the courts of Malta, unless mandatory consumer law provides otherwise.
14. Contact
Questions about these Terms? Email legal@inkastudio.app.